banko uno and deluxxx
This morning, like a lot of mornings, I checked my bank statement online. The usual charges appeared: Target, Lowe's, gas for the car, dinner here and there... but then another one showed up which I shouldn't have seen.
Check Order Fee $19.80
Problem: I did not order checks.
Well, I called my bank, where the customer service agent tried to tell me, repeatedly, that I ordered checks, which I did not. After 10 minutes of arguing, I got pissed. "WHAT PART OF I ... DID ... NOT ... ORDER ... CHECKS DO YOU NOT UNDERSTAND?!" Then, she finally broke and said she would remove the fee.
"What about the checks? They were apparently ordered 2 weeks ago! I didnt order them nor have I received them!"
She said she would have to transfer me to the check printing company. And she did, before I could protest. While the bank had the correct new address, the check company did not (second time in 5 years that happened to me -- wrong house number). So, somebody got 150 checks of mine. They said they would keep me on the line, call the bank, and cancel the checks, which they did. No charge to me.
As for my concerns about someone having the "name as it appears on the account, the routing number, and the account number" they said they would mark all those checks as being forged if they came in, and would move everything to a new account for me, for free, if I wanted that too. I probably will do that, but I'm not sure what accounts I have which will be screwed up by that.
Craziness.