gigamatic

I'M not goIng to say whIch coMputer coMpany I'M talkIng aBout But you ought to Be aBle to fIgure It out... and now on with the bitching...

Three weeks and two days ago, I ordered two servers from this company. We'll call them JCN for now. I called daily to check on the order, since we needed one right away. Well, let's just say that they've been less than helpful.

First, they said "sure, everything is in stock, it'll ship out this week. You're a preferred customer, so your stuff goes to the front of the line" -- bullshit #1

Days went by, and I got the same spiel. And "when it's ready, I'll make sure it's next day air" (on the one server we needed asap). -- bullshit #2

More days went by "It should ship out today" -- more bullshit.

"It's misconfigured. I'll get it straightened out and it should ship today."

"It shipped today, two-day ground."

When asked why it came two day, I got the answer... "Our servers are made in Mexico, so they get searched by customs anyway -- even if we give you same day, it will still be two days."

It arrived. 2 weeks to the day. That left another server, a UPS, and a kvm drawer...

It's now been over three weeks. All the time they say "It should ship out today" or "It shipped out wednesday" -- all lies.

Now, it's over three weeks since the order was placed. The server shipped out standard ground last FRIDAY from Mexico. No two-day, as promised. The kvm drawer shipped out from NC on Thursday.

I don't know if this guy is a liar or incompetent, and I'm not sure which is worse. But I do know, if this order is wrong, I will fly to their office in Arizona and jam it up his ass.

I can't believe we're forced to order from these assholes. We never had a problem with the other company.. you know, the one that rhymes with the place I want to tell JCN to go...