hate sprint
hate them, hate them, hate them.
ok, so they've got my Q. again.
i drove to the sprint store on Lane, and was told that their tech wasn't in today, but i could call back tomorrow and see if he was around then. but, if i didnt want to wait, i could drive 10 miles to the nearest sprint service center.
first, they said it would be 30 minutes. then, when i went back, they said it would be another 30. then, when i went back again, they said it would be another 10-15, at least. all to do a "software upgrade" which will "definitely solve your problem."
really? in my history with sprint, i think the only thing that ever "solves" a problem is my learning to live with the annoyance of whatever is wrong.
this is the same issue i had with the first Q, minus the death-at-BIOS, which, I can only assume, would be coming next. Could be solved by a software upgrade? Ok, that's what you said right before you replaced my device last time, and you apparently didnt upgrade this one before you handed it over? WTF?
poor management, poor customer service... and can't-be-bothered, big-sigh, eye-rolling attitude from their in-store staff. all three stores.
what this means? i didnt get to go home and strip wallpaper at lunch as planned. F*CK!