more billing nightmares
Over two weeks ago, I called TW to get my cable bill straightened out. I have auto-bill-pay, with them, and they had billed me double for a month of service, at the very least. They had also neglected to credit the account for days without service. And had not removed services that I had requested to have removed.
TW's rep couldn't fix the issue and needed her supervisor's help. She told me to rest assured they would get it taken care of, and that she would have someone call me the following Tuesday (the day after Veterans Day). Well, nobody called.
Duh. This is TW, of course.
So, I should have another bill waiting at home. They've screwed it up again, I can feel it.
My bill went down when we moved, and down again when they lopped off the movie channels. I should have a near-zero bill this month.